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Thank you for choosing Willow Tree Massage Therapy! We look forward to working with you!
Please arrive no later than your scheduled appointment time. New clients should arrive 10-15 minutes early to fill out necessary paperwork. Out of respect for our therapists and other scheduled appointments, clients who arrive late may not be able to receive the full length of their session. Clients who arrive 15 minutes late, or more, will be considered a No Show, charged the applicable fee and will need to reschedule their appointment. If you know you will not be able to make your appointment, please contact the Front Desk at 803-396-8473 as soon as possible. Cancellation fees may apply.
Cancellation/No Show Policy
Your appointment time is reserved specifically for you. If necessary, clients can reschedule or cancel their appointments either online or by phone up to 24 hours ahead of their appointment time. Cancellations with less than 24 hours notice can only be done by phone and may be subject to a 50% cancellation fee. Clients who No Show their appointment will be automatically charged a 50% No Show Fee to the card on file.
Reception Desk
We are our own receptionists, so we may not always be available to answer your call. Please be sure to leave your name, phone number and a detailed message and we will return your call as soon as possible. Your calls are very important to us, and we look forward to speaking with you!